Privacy Policy

1. Definitions 

1. Administrator – ILS sp. z o.o. with its registered office in Zakroczym (address: ul. Swobodnia 35, 05-180 Zakroczym).
2. Personal data – information about a natural person identified or identifiable by one or more factors specific to physical, physiological, genetic, mental, economic, cultural or social identity, including device IP, location data, Internet identifier and information collected through cookies and other similar technology.
3. Policy – this Privacy policy.
4. GDPR– Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.
5. Website/Service – the service available at: https://ilslogistics.eu/
6. User – any natural person visiting the Service or using one or more services or functionalities described in the Policy.

2. Data processing by the controller

2. In connection with the User’s use of the Service, the Administrator collects and processes Personal Data in accordance with the relevant regulations, including in particular the GDPR, and the data processing rules provided for therein. The detailed principles and purposes of the processing of Personal Data collected during the User’s use of the Website are described below.

3. Purposes and legal basis of data processing on the Website

USE OF THE WEBSITE

1. Personal Data of all persons using the Service (including IP address or other identifiers and information gathered through cookies or other similar technologies), is processed by the Administrator for the Administrator’s marketing purposes – the rules of processing of Personal Data for marketing purposes are described in the MARKETING section.
2. User activity in the Service, including his/her Personal Data, are recorded in system logs (a special computer program used for storing a chronological record containing information on events and actions that concern the IT system used for providing services by the Administrator). The information collected in the logs is processed mainly for the purposes related to the provision of services The Administrator also processes them for technical and administrative purposes, for the purposes of ensuring IT system security and management of the system, as well as for analytical and statistical purposes – in this regard the legal basis of the processing is the Administrator’s legitimate interest (Article 6(1)(f) of the GDPR). 

CONTACT FORMS  

1. The Administrator provides the possibility to contact him using electronic contact forms. Using the service requires providing Personal Data necessary to contact the User and to answer the enquiry. The User may also provide other data in order to facilitate contact or service the enquiry. Providing data marked as obligatory is required in order to accept and service the enquiry, and failure to provide such data results in the impossibility of service. The provision of other data is voluntary. 
2. Personal data is processed in order to: 

2. identify the sender and handling his/her enquiry – the legal basis for processing is the necessity of the processing for the performance of the service contract (Article 6(1)(b) of the GDPR);
3. take action to conclude and perform the contract – the legal basis for processing is the legitimate interest consisting in taking action to conclude a contract (Article 6(1)(f) GDPR).

3. If the User includes in the Contact Form any Personal Data of other persons (including their name, address, telephone number or e-mail address), he may do so only on condition that he does not violate the provisions of law and personal rights of those persons. 

MARKETING

1. The Administrator processes Users’ Personal Data in order to carry out marketing activities, which may consist in:

1. displaying marketing content to the User;
2. sending e-mail notifications about interesting offers or content, which in some cases contain commercial information (newsletter service).

2. COOKIES AND RELATED TECHNOLOGIES

COOKIES

1. Cookies are small text files installed on the User’s device when browsing the Website. Cookies collect information making website use easier e.g. by remembering User’s visit to the Website and actions performed by them.

“SERVICE” COOKIES

1. The Administrator uses so-called service cookies primarily to ensure the operability of the Website and to improve its quality. For this purpose the Administrator and other entities providing analytical and statistical services to the Administrator use cookies to store information or gain access to information already stored in the User’s telecommunications terminal equipment (computer, telephone, tablet, etc.). Cookies used for this purpose include:

1. cookies with data entered by the User (session identifier) for the duration of the session (user input cookies);
2. authentication cookies used for services that require authentication for the duration of the session;
3. security cookies, such as those used to detect authentication abuses (user centric security cookies);
4. multimedia player session cookies (e.g. flash player cookies);
5. persistent cookies used to personalise the user interface for the duration of the session or slightly longer (user interface customisation cookies).

“MARKETING” COOKIES

1. The Administrator also uses cookies for marketing purposes. For this purpose, the Administrator stores information or gains access to information already stored in the User’s telecommunications terminal equipment (computer, telephone, tablet, etc.).

ANALYTICAL AND MARKETING TOOLS USED BY THE ADMINISTRATOR’S PARTNERS

1. The Administrator and its Partners apply various solutions and tools used for analytical and marketing purposes. Below you will find basic information about these tools. Detailed information in this regard may be found in the privacy policy of the relevant partner.

GOOGLE ANALYTICS

1. Google Analytics cookies are cookies which are used by Google to analyse your use of the Website, to compile statistics and reports on how the Website works. Google does not use the collected data to identify the User, nor does it combine this information to enable identification. Detailed information about the scope and principles of data collection in connection with this service can be found at: https://www.google.com/intl/pl/policies/privacy/partners.

GOOGLE ADS

1. Google Ads is a tool that enables measurement of the effectiveness of advertising campaigns conducted by the Administrator, allowing for the analysis of such data as keywords or the number of unique users. The Google Ads platform also allows us to display our ads to people who have visited the Website in the past. Information on data processing by Google in respect of the above service is available at the following link: https://policies.google.com/technologies/ads?hl=pl

FACEBOOK PIXELS

1. Facebook Pixels is a tool for measuring the effectiveness of advertising campaigns run by the Administrator on Facebook. The tool allows for advanced data analytics in order to optimise the Administrator’s activities also with the use of other tools offered by Facebook. Detailed information on data processing by Facebook can be found at this link: https://pl-pl.facebook.com/help/443357099140264?helpref=about_content. 

GOOGLE MAPS

1. The Google Maps plug-in facilitates the search of places, in particular logistics centres of the Administrator. In some cases, e.g. searching for the nearest point where the Administrator’s services are provided, consent is required to share the user’s geolocation information. More information to be found at: https://policies.google.com/privacy?hl=pl&gl=pl

MANAGING COOKIE SETTINGS

1. The use of cookies to collect data via them, including gaining access to data stored on the User’s device, requires the User’s consent. This consent may be withdrawn at any time. 
2. Consent is not required only in the case of cookies whose use is necessary for the provision of a telecommunications service (data transmission to display content). 
3. The withdrawal of consent for the use of cookies is possible through the settings of your browser. Detailed information on this can be found in the following links:

3. Internet Explorer: https://support.microsoft.com/pl-pl/help/17442/windows-internet-explorer-delete-manage-cookies
4. Mozilla Firefox: http://support.mozilla.org/pl/kb/ciasteczka
5. Google Chrome: http://support.google.com/chrome/bin/answer.py?hl=pl&answer=95647
6. Opera: http://help.opera.com/Windows/12.10/pl/cookies.html
7. Safari: https://support.apple.com/kb/PH5042?locale=en-GB

4. Period of personal data processing

4. The period of data processing by the Administrator depends on the type of service provided and the purpose of processing. If the data is processed on the basis of the legitimate interest of the Administrator – e.g. for security reasons – the data is processed for the period which makes it possible to pursue this interest or to lodge an effective objection to the data processing. Where processing is based on consent, data shall be processed until the consent is withdrawn. When the basis for processing is the necessity to conclude and perform a contract, the data is processed until the contract is terminated. 
5. The processing period may be extended where the processing is necessary for the establishment and assertion of possible claims or the defence against claims, and thereafter only if and to the extent required by law. After the end of the processing period, the data shall be irreversibly deleted or anonymised. 

5. RIGHTS RELATED TO THE PROCESSING OF PERSONAL DATA 

5. The User has the right to access the content of the data and to request their rectification, erasure, restriction of processing, the right to data transfer and the right to object to the processing of the data, as well as the right to lodge a complaint to the supervisory authority dealing with the protection of Personal Data. 
6. To the extent that the User’s data is processed on the basis of consent, this consent can be withdrawn at any time by contacting the Administrator by e-mail to iod@intercars.eu or by post to the address indicated in point 1.1.
7. The User has the right to object to the processing of data for marketing purposes if the processing is carried out in connection with the legitimate interest of the Administrator, and also – for reasons related to the User’s specific situation – in other cases where the legal basis of the data processing is the legitimate interest of the Administrator (e.g. in connection with the realisation of analytical and statistical purposes). 

6. Recipients of the data

6. In connection with the running of the Service, personal data may be disclosed to entities related to the Administrator, including companies from capital group, and to third parties, including in particular suppliers responsible for the operation of IT systems and equipment, marketing agencies, entities providing accounting or legal services.
7. The Administrator reserves the right to disclose selected information concerning the User to the competent authorities or to third parties who make a request for such information on the basis of an appropriate legal basis and in accordance with the provisions of the applicable law.

7. Transfer of data outside the EEA

7. The level of protection of Personal Data outside the European Economic Area (EEA) differs from that provided by European law. For this reason, the Controller transfers Personal Data outside the EEA only when necessary and with an adequate level of protection, primarily by:

7. cooperating with processors of Personal Data in countries for which a relevant decision of the European Commission has been issued as to whether an adequate level of protection of Personal Data is ensured;
8. applying the standard contractual clauses issued by the European Commission;
9. use of binding corporate rules approved by the competent supervisory authority;

7. The Administrator always informs about the intention to transfer Personal Data outside the EEA at the stage of collection.

8. Security of Personal Data

8. The Administrator conducts a risk analysis on an ongoing basis in order to ensure that Personal Data is processed by him in a secure manner – ensuring in particular that only authorised persons have access to the data and only to the extent necessary for the performance of their tasks. The Administrator ensures that all operations on the Personal Data are recorded and performed only by authorised employees and co-workers. 
9. The Administrator shall take all necessary measures to ensure that also its subcontractors and other cooperating entities guarantee the application of appropriate security measures whenever they process Personal Data on behalf of the Administrator. 

9. Contact details

9. Contact with the Administrator is possible via phone no: +48 22 713 93 00, by e-mail:  info@ilslogistics.eu or by postal address: ILS Sp. z o.o., based in Zakroczym (05-170), Swobodnia 35
10. The Administrator has appointed a Data Protection Officer who can be contacted by e-mail iod@intercars.eu in any matter concerning the processing of Personal Data. 

10. Changes to the Privacy Policy

10. The Policy is reviewed on an ongoing basis and updated as necessary. 

The current version of the Policy has been adopted and is effective as of 05.01.2022.